No. You can conveniently shop online at CRAZE without registering. By entering your email address, an account will be automatically created for you, and access will be sent to you via email.

PayPal Express, Apple Pay, and Google Pay enable express checkout. You can also pay securely and conveniently at CRAZE with credit card, PayPal, Sofort, and Giropay.

As soon as we receive your order, you will receive a confirmation email with your order number and a link to track your order.

Your order should arrive within the next 48 hours. However, please note that if you order during the holiday season, delivery may be delayed due to workload.

Yes. We allow returns within 60 days of purchase. A printed return label is included with every order to facilitate returns.

If the return is due to an error on our part (delay in the order, faulty or defective item), we will cover the return shipping costs.
If the item is returned for any other reason, the return shipping costs will be borne by the buyer.

Yes. If you return the item within 60 days of purchase, you will be refunded. Shipping costs are not included.

If the order has already been completed, it can no longer be canceled. However, if the order hasn't been packed yet, you can cancel it.

Currently, CRAZE only delivers throughout Germany.

If you purchased a product in advance, it will be shipped separately and may take 1-2 weeks for delivery.